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COMPLAINTS
At Pearce Placements, we are committed to handling concerns promptly, fairly, and confidentially in line with the Maritime Labour Convention (MLC 2006). If you wish to raise a complaint about our service, please email us the details you wish to discuss. Where appropriate, we will provide feedback, corrective action or further guidance to ensure a fair outcome of all parties.
We’re very sorry to hear you’ve experienced a problem.
Please complete the contact form with as much detail as possible so we can fully understand your concern. A member of our team will review your submission and respond within 24 hours.
If you’d prefer, you can also reach us directly via email, WhatsApp, LinkedIn, or Instagram.
Email - lucy@pearceplacements.com
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